Frequently Asked Questions!

It's perfectly normal to want the best for your four-legged friend. A dog's skin is thinner and has a different pH than ours (it's more alkaline), making it particularly sensitive to harsh products. Good news: the list we've chosen is one of the gentlest and safest currently available in natural cosmetics. Here's why you can have peace of mind. Why these ingredients are excellent choices Our surfactants mostly belong to the Alkyl Polyglucoside (APG) family. These are cleansing agents derived from plant-based raw materials (sugar and coconut), known for their biodegradability and extreme skin tolerance. • The "Glucoside" trio (Coco, Decyl, Lauryl): • These are the gentlest surfactants on the market. • Unlike sulfates (like Sodium Lauryl Sulfate), they cleanse without stripping the coat's natural protective sebum. • They do not penetrate the skin barrier, drastically limiting the risks of irritation or allergy. • Coco Betaine: • This is an "amphoteric" agent. Its role is brilliant: it improves foam quality while further reducing the irritating potential of other surfactants. It adds suppleness to the coat. A respectful and ecological care By using this blend, you offer your dog a shampoo that: 1. Respects its skin pH (provided your final formula is adjusted between 6.5 and 7.5). 2. Preserves the coat's shine without irritating the skin, which is often prone to itching in certain breeds. 3. Is biodegradable, which is a small bonus for the planet when rinsing. Did you know? These ingredients are so safe that they form the basis of most "organic" products for human babies. If it's gentle enough for an infant, it's an excellent guarantee of quality for your dog! Have peace of mind by choosing Crocs Mignons products for your faithful companion.
A Shield of Softness: Science Protecting Them Because their skin is much thinner and more permeable than ours, every ingredient in our skincare products is chosen with absolute rigor. To protect your companion against invisible risks, we have selected Liquid Germall Plus, a benchmark preservative in high-precision cosmetics. Minimal Protection, Maximum Safety The strength of our formulation lies in precise dosing. Germall Plus is what is known as a "broad-spectrum" preservative: • Precision Dosing: We use it at an extremely low rate, generally between 0.1% and 0.5% of the total product. This minimal concentration is sufficient to ensure total protection without ever irritating the epidermis. • Technical Stability: Unlike other preservatives, it remains active within a wide pH range (from 3 to 8). This allows us to formulate skincare products with a pH perfectly adapted to the specific skin of animals, without compromising product purity. Why is this a protective choice? A cosmetic product containing water is a living medium. Without controlled preservation, bacteria or mold can develop in a few days, posing a real risk of infection for your animal. • Zero Compromise: Germall Plus radically eliminates microorganisms (Gram+ and Gram- bacteria, yeasts, and molds) before they can even appear. • Safe Alternative: Unlike Phenoxyethanol or Parabens, which we have strictly excluded, Liquid Germall Plus was selected for its excellent toxicological profile. It is a modern alternative, recognized for its excellent toxicological profile and perfect skin tolerance. Our Commitment: Preserved Purity By choosing this technical preservative, we guarantee a product that remains fresh, healthy, and stable from the first to the last pump of the bottle. For you, it's the certainty of a pure product, and for your animal, the assurance of skin protected from all bacterial irritation.
Traditional products contain preservatives that extend their shelf life. For example, an industrial shampoo can last up to 5 years, whereas a natural shampoo has a shelf life of about 12 months. Our products contain natural preservatives, so they have a slightly shorter shelf life. They have an average shelf life of 12 months, and the expiration date is clearly indicated on the back of each product. However, it's important to know that beyond the indications on our product packaging, certain parameters, such as a change in smell, can alert you to their expiration. To store your beauty products in good condition, it's best to keep them away from heat and humidity. Surprisingly, the bathroom is far from the best place to store them! Therefore, we advise you to keep them in a cool place. In addition to heat and humidity, light can also have detrimental effects on the preservation of our natural products. In practice, it can impact the organoleptic qualities (smell, texture, and color) of your products and affect their effectiveness and quality. Also, remember to always close the bottles properly once you have finished using them, because if water comes into contact with the product, you risk contaminating it more quickly. Please note that natural preservatives are very effective and, above all, better for your skin! They preserve your products for many months, easily long enough for you to finish the bottle.
Yes, it's perfectly normal to have a clay deposit if the bottle has been stored for some time. You simply need to shake it before use. This does not affect the shampoo's properties in any way.
Some of our shampoos contain fragrances because we find it pleasant for a nice scent to permeate our pet's coat. However, when it comes to specific care products (such as detanglers, eye and ear cleansers, etc.), it is crucial for us to prioritize the natural effectiveness of each product while protecting the skin. Our scented mists with adapted pH are available if you wish to add a little olfactory touch to your pet's fur.